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Service Duration
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Provided Support
- Phone Support
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Advanced Options
10948
Cisco
4903
HPE
935
Lenovo
627
HP
626
Zebra
407
APC
338
Apple
332
Fortinet
311
SonicWall
299
Extreme Networks
290
Dell
219
Veritas
133
Barracuda
114
Datalogic
104
Microsoft
87
Eaton
62
Red Hat
59
Datto
41
Acronis
41
CyberPower
19
Vertiv
18
Epson
17
ASUS
15
Logitech
12
Jabra
8
Kyocera
5
Cambium
5
McAfee
3
Samsung
3
SMART Technologies
3
Dynabook
2
Canon
2
Synology
1
Ergotron
1
HoneyWell
1
QNAP
4535
$0 - $300
4434
$300 - $800
4030
$800 - $2100
4003
$2100 - $5800
3989
$5800+
17750
Service
2799
Warranty
4030
1 Year
2756
3 Year
1957
5 Year
1155
4 Year
568
2 Year
110
36 Month
78
24 Month
57
48 Month
49
7 Year
29
12 Month
27
1 Month
21
6 Year
14
1 Incident
5
3 Year / 2 Incident
4
1 Day
4
1 Year / 1 Incident
4
2 Year / 2 Incident
4
3 Year / 3 Incident
4
60 Month
3
21 Month
3
4 Year / 2 Incident
2
1 Year / 10 Incident
2
3 Hour
2
3 Year / 1 Incident
2
6 Month
1
1 Hour
1
240 Minute
1
3 Month
1
3 Year / Unlimited Incident
1
8 Hour
1
9 Month
12107
Phone Support
8289
Replacement
8175
Parts Replacement
6994
Web Knowledge Base Access
6419
New Releases Update
4662
Repair
1493
Software Update
1466
Diagnosis
1464
Web Support
1408
Remote Diagnosis
1254
Email Support
1177
Software Upgrade
621
Software Support
521
Defective Media Retention
474
Accidental Damage Protection
435
Hardware Support
332
Software Maintenance
329
Online Training
266
Troubleshooting
253
Knowledge Base Access
232
Visual Remote Guidance
217
Comprehensive Defective Material Retention
208
Configuration
207
Hardware Maintenance
195
Commissioning
167
Installation
135
Security Update
132
Escalation Support
125
Consulting
111
Intrusion Definition Update
109
Comprehensive Coverage
107
Live Chat
97
Firmware Updates
96
Logistics
96
Online Return Material Authorization (RMA)
95
Travel Expense Coverage
92
Escalation Management
89
Reporting
87
Remote Monitoring
84
Training
83
Virus Definitions Update
73
Mechanical Breakdown
68
Email Database Update
68
URL Database Update
66
Fax-On-Demand
61
Monitoring
60
Software Application Support
58
Data Retention
51
Preventive Maintenance
45
Drive Retention
5893
On-site
2986
Service Depot
408
Carry-in
9
Carry-in/Service Depot
3
On-site/Service Depot
1
Carry-in/On-site